product manual

2.3. Sign In

A user can sign in with the valid username and password for their account. The username is the email address they entered when signing up to Hello Genius. Please refer to the following image

Click on the “Login” button to sign in to the app.

2.3.1 Forgot Password
You can change your password by clicking on the “Forgot Password?” link below the “Login” button. Please follow the steps below after clicking on the “Forgot Password?” link:

Enter registered email and click Submit → Enter verification code received via registered email and click Verify → Enter new password (twice) and click Submit.